Privacy Policy
Effective Date: Friday 13th June 2025
ICEE-EV, a division of ICEE Managed Services Ltd., is committed to protecting your privacy and ensuring transparency regarding the data we collect through our website: https://www.icee-ev.co.uk, including our WooCommerce-powered online shop.
Who We Are
Our website address is: https://www.icee-ev.co.uk.
ICEE-EV is a specialist division of ICEE Managed Services Ltd., focused on delivering electric vehicle charging technologies and services.
Information We Collect
Comments
When visitors leave comments on the site, we collect:
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The data shown in the comments form
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The visitor’s IP address and browser user agent string (for spam detection)
An anonymized string (hash) created from your email address may be provided to the Gravatar service to check for a profile image. You can review Gravatar’s privacy policy here: https://automattic.com/privacy/. After approval, your profile picture becomes visible to the public alongside your comment.
Media
If you upload images to the site, avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract such data if present.
Cookies
We use cookies for a variety of purposes, including user convenience, login status, and e-commerce functionality.
If you leave a comment
We may store your name, email, and website in cookies for convenience. These cookies last for one year.
If you visit our login page
A temporary cookie is set to test whether your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
If you log in
We set several cookies to store login information and display preferences:
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Login cookies: last for 2 days (or 2 weeks if “Remember Me” is checked)
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Screen options cookies: last for 1 year
Logging out removes these cookies.
If you edit or publish content
An additional cookie (no personal data) is saved to indicate the post ID of the article. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Such content behaves as if you visited the original website.
These websites may:
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Collect your data
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Use cookies
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Include third-party tracking
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Monitor your interaction with embedded content
E-commerce (WooCommerce)
When you purchase from our online shop, we collect information required to process and fulfill your order:
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Your name, billing/shipping address, email, phone number
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Payment details (handled securely by third-party processors)
This information is used for:
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Order processing and delivery
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Account management
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Legal and tax compliance
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Improving your shopping experience
WooCommerce also uses cookies to track cart contents and session information. For more, see WooCommerce’s privacy and security FAQ.
Who We Share Your Data With
If you request a password reset, your IP address may be included in the reset email.
We may share necessary data with third-party service providers, such as:
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Payment gateways
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Shipping companies
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Fraud prevention and anti-spam tools
Data is only shared as required to provide services securely and efficiently.
How Long We Retain Your Data
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Comments: Retained indefinitely (for auto-approval of follow-up comments)
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Registered users: Personal data is stored in your user profile and is editable/deletable by you (except your username)
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Order data: Retained as required by tax, accounting, or legal obligations
Your Rights Over Your Data
If you have an account or have left comments, you can request:
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An exported file of the personal data we hold
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Deletion of any personal data we hold (excluding data we must retain)
To make a request, please contact us.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Order data and payment information may be processed by secure, GDPR-compliant service providers.
For more information, or if you have any concerns about your data, please contact us via our Contact Page.