Installation Help
Quick Links
Use the links to navigate to a certain area as fast as possible.
Before Installation
A few simple things, helps to ensure a smooth process.
Domestic Installations
- A clear idea of where you would like your EVO wall-mounted, with sufficient space.
- Access to your distribution board.
- A clear run from your distribution board/incoming meter to the intended installation location. Please move any furniture or objects that may block this route.
- Wi-Fi details for setup and app connection.
Commercial Installations
- Agreed charging locations and parking bay access.
- Electrical supply area/cupboard access.
- On-site contact available.
- Network/connectivity details if required.
The Installation Process
All of our installations, whether commercial or domestic, follow a similar installation and set up process. The time each installation takes can vary between projects.
Survey
Domestic properties complete our quick mobile phone survey. Business and large scale projects recieve dedicated on-site surveying.
Installation
Our team install your charger/s at your home or business.
Testing & Config
Our team will test and certify your charger, and you'll receive a copy of your NICEIC Cert.
Handover
Our team on site will get you started with your charger, and show you how it works.
Installation FAQ’s
How long does the installation take?
For domestic installations, we usually allow 4 – 7 hours on site. This can depend on how complex the installation is, staff availability and other external factors.
Where will the electrician need access to?
Our electrician will need access to your consumer unit (fuse box), electricity meter, the route from the consumer unit to the desired charger location and your driveway/garage. Please ensure the full working route is clear from obstacles.
Do I need to be at home for the installation to take place?
Yes. You need to ensure someone is at the property at all times for health and safety reasons, as well as to ensure our team has access when required.
I have pets, do I need to do anything?
The majority of our team have no issues working around your furry friends. However, please make sure pets do not disrupt the electrician while they are completing the work.
If your pet is uncomfortable around strangers, or may become unsettled during the visit, please keep them safely away from the work area until the job is complete.